Extended Service Plan

[Steak]

I recently purchased my 2003 T-bird back in March of this year. The original owner had the ESP (Premium Care) which transferred to me for $ 50.00. Yesterday I picked my 03 up from the dealer after having some maintenance and warranty work done (power lock actuator replaced) I was surprised to learn that I got charged $99 to recalibrate the PCM (Power train control module) to the latest available update. I was experiencing harsh shifts between 1st and 2nd gear. The adjustment to the PCM seemed too worked. I called Ford today and they also verified that adjustments to the PCM are not covered under the ESP. Has anyone had the PCM recalibrated? It now shifts smoother than before.

[jfredjr]

I had a similar experience with my '02 a few weeks ago. My extended warranty was about to run out and I was experiencing the common problem of a dead battery if the car was not started for a couple of weeks. As expected, they said they could not find a problem with the electrical system (other than a bad battery) and I ended up paying for a new battery, the diagnostic test, and the module reflash. At least my dealer was considerate enough to check in with me before reflashing the module- I agreed to the cost up front. Guess it can't complain- that's the first time I've had to return it to a dealer in five years.

[edward301]

This is good to know, when I bought my 02 new, I purchased Fords 7 year
ESP. So mine is good till October 2009. I think good to 48k miles, but
since it only has 6k now, that will be no problem.